October 31, 2014888.965.1588info@connectfirst.com

Our mission is to revolutionize what a great customer experience is. Couple that with world-class and mature call center software that is stable and effective and you have Connect First.

0
CLIENTS
1004
SINCE
0
AGENTS
0
CALLS PER MONTH

THINKING ABOUT A MOVE TO THE CLOUD?

Connect First Cloud Contact Center Software

OUR PRODUCTS

Functionality like this is what keeps 97% of our customers on board with the CF Crew
Pair that with seamless integrations and get ready to rock’n’roll

WORDS FROM CLIENTS

  • Our experience with Connect First has been nothing short of fantastic, from pre-implementation to the on-boarding process to on-going support; it all has been top-notch.

    Ayal Latza2b Fulfillment
  • Connect First filled in the gaps to make it happen in a very short time frame.  The deployment only took a few weeks and allowed us to expand our service offering, which results in a better solution for our clients.

    Ayal Latza2b Fulfillment
  • There are three things that we immediately experience with this platform: First, the uptime and not having the outages we were experiencing.  Second, we can make the changes to the interface the way we want to make them.  And third, there is a considerable benefit in the time and money saved in the way we can now do things.  Many processes are now automated so we can focus on priority number one – driving revenues.

    Ryan MayerNutricap Labs
  • Connect First has been extremely responsive, making our project a priority to ensure we had no downtime in production and could enjoy the benefits of the new dialer right away.

    Richard BrashearLee Enterprises
  • Reporting is an important task in our industry and we can now report on more and in more depth that we could with our previous system.  Our turnaround time on reporting is far more efficient, robust and detailed.

    Scott SwansonSynergixx
  • The Connect First user interface is amazing, one of the nicest I’ve seen in a long time. It is intuitive and user friendly and completely eliminated any learning curve.

    Ryan MayerNutricap Labs
  • They’re a great company, growing, very fair, very transparent, debt free, and smaller, so they can move a little faster than others. My only question is: why didn’t I do this years ago?

    Greg CogenRoute2Cloud.com
  • Our dial rate has tripled from what it was prior to Connect First. And, you can tell the product was built with integrations in mind.

    Alex LevyCollegebound Network
  • Reporting is an important task in our industry and we can now report on more and in more depth that we could with our previous system.  Our turnaround time on reporting is far more efficient, robust and detailed.

    Scott SwansonSynergixx
  • The sales, support, and service after call with Connect First is impeccable and is unmatched in this industry. The bang for the buck on this one was pretty strong, and definitely stronger than the others we had considered. We definitely made the right decision.

    Richard BrashearLee Enterprises
Contact Us

Send us an email and we'll get back to you, asap.