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Connect First provides award-winning solutions to meet your business needs.

There is No Software, No Hardware, No Expensive IT Personnel


Our platform was built to be in the cloud,
creating limitless scalability for your organization.

Use our library as a hub for expert content such as white papers,
solution briefs, case studies and blogs to keep you knowledgeable in the market.

Our experience with Connect First has been nothing short of fantastic, from pre-implementation to the on-boarding process to on-going support; it all has been top-notch. We are very, very happy.

Ayal Latz, a2b Fulfillment

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Reliable Scalability

Our key strength is service reliability, performance and scalability. We are fanatical about how our systems and networks are designed, managed and maintained; thus we are able to support greater than 99.99% uptime year over year. Read More

Agile Integration

Each unique environment demands a unique approach to integration. Working directly with customers, Connect First will leverage proven, custom-designed integration tools to seamlessly integrate your environment with cutting-edge hosted call center capabilities. Read More

In-House Customer Care

Customer satisfaction is the primary focus at Connect First. Each relationship is a consultancy, leveraging Connect First expertise to guide the selection and integration of all solutions. Industry-leading SLAs ensure optimal performance and questions are always answered by top Connect First engineers. Read More
Center Partners
World Wildlife Fund
Make A Wish
College Bound


Quick to deploy, full featured and fault tolerant, the Connect First platform is suited for Inbound, Outbound, and Blended contact centers serving a range of industries including BPO, telemarketing, education, insurance, collections, and more. Geared for single or distributed contact centers in the 50 to 500 seat range, it offers advanced features found in on-premises systems costing millions of dollars, while at the same time delivering the flexible deployment options that only a SaaS offering can deliver.

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