Synergixx Case Study

Date: 10.22.2012 | Posted in Case Studies
Synergixx Case Study

Synergixx selected the Connect First Cloud Routing solution as an affordable, easy-to-use and flexible solution that allows Synergixx to effectively manage their call traffic through the use of multiple destinations where calls are distributed according to preset preferences. …Read More

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Nutricap Labs Case Study

Date: 10.15.2012 | Posted in Case Studies
Nutricap Labs Case Study

To meet the need for the proper redundancy and failover capabilities to ensure consistent call quality, Nutricap Labs selected the Connect First Cloud Routing solution and call delivery via SIP. After a swift implementation, the account was set up and configured the next day. …Read More

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Vadav Case Study

Date: 10.8.2012 | Posted in Case Studies
Vadav Case Study

Volini is consistently impressed with the support received from Connect First and the ease in which the company continues to work with Vadav Communications to accommodate specific customer requests that require changes to the platform. …Read More

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Lee Enterprises Case Study

Date: 10.1.2012 | Posted in Case Studies
Lee Enterprises Case Study

Lee Enterprises selected the Connect First Predictive Dialer to streamline calling efforts within the call center. The solution offers a suite of Web-based tools and reporting with more functionality and features than that of the standard in-house legacy system. …Read More

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a2b Case Study

Date: 9.24.2012 | Posted in Case Studies
a2b Case Study

a2b Fulfillment selected the Connect First hosted call center platform, and are currently utilizing the inbound ACD and Cloud Routing functionality. In addition to the clean integration between systems, a2b Fulfillment appreciated that Connect First offered an IVR component. …Read More

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LeadFlash Case Study

Date: 9.10.2012 | Posted in Case Studies
LeadFlash Case Study

Connect First demonstrates its ability to lead in a market dominated by giants like Five9 and inContact. To secure a new customer for Connect First, Cogen doesn’t lead with a brand, he instead promotes the value of the solution and the needs-first approach Connect First takes. …Read More

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Bolder Calls Case Study

Date: 9.3.2012 | Posted in Case Studies
Bolder Calls Case Study

To meet the need for a powerful solution that would allow for both flexibility and scalability, Bolder Calls selected the Connect First platform. Bonnet was impressed with the newer technology and the way the dialer could be customized for the Bolder Calls environment. …Read More

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