Connect First: A Fun Company Culture

Posted in Press Releases | Date: 4.15.2013

In a time when company culture is taking on the spotlight, cloud communications company, Connect First, is demonstrating that flexibility is its greatest advantage Boulder, CO (PRWEB) April 15, 2013 — In the last few months many were shocked when Yahoo CEO, Marissa Mayer, announced that Yahoo was no longer going to allow employees to telecommute to work. It sparked many discussions about what work should be and how flexible …Read more

Successful Instances: Connect First Overhauls East Coast Platform

Posted in Press Releases | Date: 4.4.2013

Connect First is set to complete a massive server overhaul in May for its Atlanta-based platform, producing a huge capacity increase for the cloud-based contact center SaaS company Atlanta, Georgia (PRWEB) April 04, 2013 — Keeping an edge over competitors in the cloud computing industry is no easy task, but Connect First is gaining a competitive advantage. In the next 30 days, the cloud based contact center infrastructure company will …Read more

Connect First and DMG Consulting Provide Expert Insights

Posted in Press Releases | Date: 3.22.2013

Donna Fluss, President of DMG Consulting writes, “The Executive Guide to Cloud-Based Contact Centers” to give businesses insight into the cloud contact center market. Boulder, Colorado (PRWEB) March 22, 2013 — The cloud contact center industry is expected to reach the billion dollar mark in 2014 and keep growing by a steady 11.6% each year after. DMG Consulting in partnership with Connect First, a cloud communications firm, has produced an …Read more

Taking the Rocky Mountains to the Desert

Posted in Press Releases | Date: 3.13.2013

Cloud communication experts Connect First partner with local spirit company 303 Vodka to bring a bit of Boulder to Scottsdale, Arizona Scottsdale, AZ (PRWEB) March 13, 2013 — This year, the annual PACE Convention & Expo will get a taste of the premium cloud contact center solutions of Connect First and the premium vodka and whisky elixirs of 303 Vodka. The pair of Boulder-based companies connected in February over the …Read more

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A New Year With New Opportunities

Posted in Press Releases | Date: 2.1.2013

Connect First, Inc., a Boulder-based cloud contact center provider experiences significant business expansion with additional office space, staff and new professional opportunities. Boulder, CO (PRWEB) February 01, 2013 — Connect First, Inc. announces the opening of its new, expanded offices in Boulder to accommodate the major hiring and infrastructure additions that cloud software company has been experiencing. Strategic expansion efforts have been taking place continually over the last 13 months …Read more

Connect First Announces Certified Cloud Routing Destinations

Posted in Press Releases | Date: 8.7.2012

Cloud Routing allows clients to lower their operating costs, increase contact center efficiencies, and produce more detailed and increased transparency reporting.  Boulder, CO, August 7, 2012:  Connect First, a premier provider of Cloud Routing solutions for the Direct Response industry, has announced their Certified Cloud Routing Destination program in response to customer requests.  Connect First’s Cloud Routing is a hosted solution that allows intelligent load balancing of inbound calls to …Read more

Strategic Hiring Spree to Support Rapidly Growing Business

Posted in Press Releases | Date: 7.30.2012

Growth in market and utilization of cloud technologies drives search for new talent. Boulder, Colorado – July 30, 2012: Connect First, a leading cloud communication software provider, is pleased to announce the recent growth of its Client Services and Development teams. “Our technology and team have been very fortunate the past few years, and now our company is really becoming vibrant,” stated Geoff Mina, CEO, Connect First. “One of the …Read more

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Connect First Deploys New Ultra-Modern Datacenter in Denver, CO

Posted in Press Releases | Date: 2.22.2012

Boulder, February 22, 2012: Connect First, a leading telecommunications service provider and call center solution firm, has announced plans to begin migrating existing customers to a new Ultra-Modern installation of the Call Center Infrastructure (CCI) platform within 15 days. This latest installation of the Connect First CCI platform is built with the same architectural concepts as the current platform, with a focus on updating components and hardware with the most …Read more

Connect First Announces PCI DSS Certification

Posted in Press Releases | Date: 11.10.2011

Boulder, November 10, 2011: Connect First, a leading telecommunications service provider and call center solution firm, has announced plans to begin migrating existing customers to a new Ultra-Modern installation of the Call Center Infrastructure (CCI) platform within 15 days. This latest installation of the Connect First CCI platform is built with the same architectural concepts as the current platform, with a focus on updating components and hardware with the most …Read more