At Connect First, we focus on relationships. With a 97% retention rate,
we are a call center solution you won’t have to change next year.

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Pay per Agent
For Most Call Centers, Agent Licenses (Max Concurrent)
+ Transport

Benefits

• Max concurrent lets you pay for the agents you actually use – you don’t get locked into contracts with 100 agents when you typically have only 75
• Stay flexible and add or subtract agents as needed
• Discounts for multi-year contract terms

Connect First Price Guarantee

Login Minute Plan
For BPOs & Highly Variable Agent Count Call Centers,
Per Agent Login Minute + Transport

Benefits

• Easily bill customers for exact minutes used
• Pay only for the amount of minutes your agents spend on the platform
• Discounts for multi-year contract terms
• Tiered pricing for agent login per/minute rates and transport available

Products
Compliance Suite (TCPA, PCI, HIPPA) Reporting Studio IVR Studio
Secure Data Storage and Analytics DNC Scrubbing Targus Lookup
ACD (Automatic Call Distributor) Outbound Dialer Learn more

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 We are moderately priced with no hidden fees, the best customer service in the industry and the highest uptime of any major competitors .

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Our Customers Need

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Exceptional service

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Mandatory uptime

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Committed partner
mentality

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Detailed implementation

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Dedicated support staff

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A Few Pricing Benefits:

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• No Hidden Fees
• Unlimited Customer Service
• A Dedicated Support Champion
• No Per Port Cost
• No Charge For Extra Phone Lines
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When it comes to cost, we found the sweet spot.

Connect First

Moderately Priced
Exceptional Customer Service
Highest Uptime

Cheapest Providers
Poor Customer Service
Limited Technology
Poor Uptime
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Expensive Providers
High Cost
No “Free” Flexibility
Fancy Marketing / Average Uptime

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If you are interested in becoming a partner, please inquire here.

If you’re looking for a long term relationship, with transparency and all the help you need, you’ve found your match.