Cloud Contact Center Products and Software
Each unique environment demands a unique approach to integration. Working directly with customers, we will leverage proven, custom-designed integration tools to seamlessly integrate your environment with cutting-edge hosted call center capabilities.
Our key strengths are service reliability and performance. We are fanatical about how our systems and networks are designed, managed, and maintained; thus we are able to support greater than 99.99% uptime year over year.
Customer satisfaction is the primary focus at Connect First. Each relationship is a consultancy, leveraging Connect First expertise to guide the selection and integration of all solutions. Industry-leading SLAs ensure optimal performance and questions are always answered by our top engineers.