Compliant dialer technology to drive revenue growth
Driving successful telemarketing and telesales activities demands the integration of market-leading hosted dialer technology. Our cloud-based outbound solutions allow you to guide your leads through our dynamic loader. Once your agents log on, they can immediately begin connecting with customers by answering their calls. Our outbound dialer ensures you get all the benefits of an on-premises dialer eliminating the delays, headaches, and costs.
With our dialer technology you can reach more of your sales leads faster thus increasing agent outbound efficiency up to 20 times compared with manual dialing. This can also result in converting more leads into sales. Our virtual dialers automatically filter out busy signals, answering machines, no-answers, and fax machines ensuring your agents only spend time on live answers thus maximizing their productivity. Our full, rich suite of CDR reporting tools, real-time analytics, and granular dialing campaign controls give you complete management over your outbound call center.
- Flexible List Loading
- Custom Scheduling
- Custom Scripting
- Automated Time Zone Support
- Call Progress Detection
- Call Recording
- Answering Machine Detection
- Custom Caller-ID
- Dynamic End-Call Dispositions
- Real Time SOAP/Web Service Data Transfers
- Custom Cloud APIs
- Any HTTP-based survey/VOC solution