THE CONNECT FIRST INTEGRITY OFFICE
Welcome To Compliance Tools Made Easy
Whether you're interested in a solution that offers tools to help you manage TCPA and PCI compliance, or if you simply want to be sure that Protected Health Information remains, well, protected, we've got you covered with all the right tools and more.
At Connect First, we're committed to providing the highest level of service quality, and that extends to our own regulatory compliance and the tools we offer to support compliance. Our goal is simple: to provide configurable tools that help you manage your compliance* and maintain the highest levels of security and protection, no matter the industry.
To that end, we've created a dedicated Integrity Office whose function is to hold us accountable to best practices and standard procedures as they pertain to our products and services. Our process is simple but effective. We stay informed of industry changes as we innovate to meet — or exceed — the highest standards, and we use that knowledge to build trustworthy products that enable our customers to confidently manage their own compliance.
We Monitor. We keep abreast of new rules, regulations, and industry best practices — not only within the telecommunications, CCaaS, and SaaS industries, but also within any industries we provide (or might provide) services to, both now and in the future.
We Evaluate. We continuously revise and reassess our compliance levels, and the compliance-supporting functionalities of our products to ensure we’re up to date on any changes or additions to industry best practices and regulatory standards.
We Fulfill. When we’ve identified new regulations, legal requirements, or areas for improvement, we immediately begin working toward maintaining and exceeding compliance, both as a company and for the products we offer that support compliance. This includes renewing certifications as needed and refining our processes and procedures to reflect and surpass industry best practices.
We support our customers in managing their own compliance within a number of areas. The most common include HIPAA, PCI, and TCPA compliance.
*Connect First makes no claims or guarantees that by using any Connect First product or service, your contact center solution will be compliant with applicable rules and regulations. It is your exclusive responsibility to ensure compliance with all applicable federal, state and local laws and rules.