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Progressive dialer

Improve lead contact with progressive dialer software

Progressive dialing allows agents to view and focus on lead information and history before their contact even picks up the phone.

Maximize time with leads

Increase your amount of successful contacts, maximizing the time your agents spend speaking with customers and potential leads

Improvement over manual dials

Automate the dialing process with technology that dials faster than people and eliminate human errors

Data for every call

Offers full control and awareness of compliance and compliance-adherence tools

Review lead info

Allow agents to view profile information and call history of the lead they're about to connect with

Optimizing your lead connections

Quality customer interactions are the goal of every agent. They lead to more sales and happier customers.

The faster your agents can make these calls, the better your floor performs and the more revenue your contact center can bring in each month. Using Connect First's progressive dialing software, your team will connect with more leads and have more quality conversations with less time and effort required to engage each prospect.

Decrease your abandoned call rate

Reap the benefits of automatic dialing without the abandoned rates. The Engage Outbound progressive dialers helps ensure each connected call is delivered to an available agent.

It only dials when agents are available, helping to increase connection rates and create better customer experiences.

Increase agent efficiency

The Engage Outbound progressive dialer helps contact centers increase efficiency and connections with customers.

With progressive dialing, agents never dial, reducing the risk of misdials and human errors and more time connecting with live prospects who have taken the call.

Features

  • Real-time dashboards
  • Mobile capabilities
  • API-enabled list management
  • Active campaign list filtering
  • Easy CRM integration
  • Robust third-party integrations
  • Dynamic end-call dispositions
  • Real-Time web service data transfers
  • Granular campaign controls
  • Advanced scripting capabilities
  • Change agent count
  • Seamless inbound and outbound call blending
  • Call tracking & recording

See the platform in action, request a free demo

No canned or generic demos here, we'll show you platform tools and features that are specific to your contact center and business goals.

Get a demo