Help reduce risk by using tools, technology, and best practices
Uses human intervention, risk management, and intelligent technology to help you manage TCPA compliance across your contact centers
Improves productivity and operational efficiency for every agent and campaign
Choose the tools to mitigate your TCPA exposure
The Telephone Consumer Protection Act (TCPA), and the FCC's implementing rules, apply several restrictions to the number of sales calls that can be made to a single number, the time of day these calls can be made, and, most importantly, how companies can use automated dialing to get in touch with consumers.
If a court finds that the solicitor willfully or knowingly violated the statute, it can award up to $1,500 for each violation. With the right tools and technology it can be easier to stay within compliances of these regulations.
Our segregated system requiring human manual intervention and integrated to the National DNC Registry, as well as your company's DNC list , can help you to proactively manage your compliance efforts.
With additional features, such as cell phone scrubbing and re-scrubbing, we provide key tools that help enable you to maintain compliance.
While it's important to stay compliant, you also need to maintain your contact center's efficiency and productivity. Too many cloud TCPA compliance solutions are either cumbersome, slowing productivity and limiting output, or so lightweight they don't reliably facilitate compliance. With our Engage Voice Manual Dial solution, we 've created a product that can help you to manage TCPA compliance without sacrificing your contact center's productivity.
Our compliance-supporting tools are specifically designed to streamline processes and improve your control, giving you the resources you need to manage compliance and increase productivity.