CONNECT FIRST’S PROGRESSIVE OUTBOUND DIALER
Create Effective, Effortless Customer Experiences.
You value your customers and prioritize their time. The Connect First progressive dialer gives you all the advantages of a high-volume dialer while eliminating outbound call abandonment.
Progressive dialing offers a blend of preview and predictive dialing. Connect First's progressive dialer software contacts leads on a one-to-one, lead-to-agent basis. That means the agent calling has the ability to view the leads that will be contacted without needing to choose which leads to dial or the order in which they are dialed. Call dialing becomes automatic and agents can be connected to leads without lifting a finger, eliminating the risk of incorrectly dialed numbers.